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I am very disappointed with Panera in Schaumburg, IL at Golf Rd/ Basswood Rd.

I ordered a Frontega Chicken sandwich and when the clerk handed me the bag and I immediately smelled brunt bread. But before I could open the bag she said " It is not your sandwich.

It is one of our presses." I beleived in her and went home. When I got home and I looked at the sandwich .... it was all burned and black. We ended throwing the sandwich out.

This was not the first time I get disappointed with this store.

One time I got slightly burned sandwich, another time I did not get the salad I ordered and paid for.

Yesterday (9/29/14) was the last chance I gave to this store. I am going to a differente store now.

Location: Cicero, Illinois

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That's why you should always check your food before you take it home.

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